Política de Privacidade de AK Virtual Office

AK Virtual Office Privacy Policy This website and the AK Virtual Office project are owned by ARTISTKEY, UNIPESSOAL, LDA.

We appreciate your visit to our website and your interest in learning more about our company and our work. As a visitor, there are some terms and conditions related to the use and interaction with our website that you need to understand and with which, by visiting the website, you automatically agree. If you do not agree with any of the terms presented below, you should not continue your visit to the website.

ARTISTKEY, UNIPESSOAL, LDA is committed to respecting the privacy and confidentiality of the personal data provided to us, and therefore, in this document, you will find information about how they are treated in compliance with the General Data Protection Regulation. We adopt administrative and technological measures to comply with the new General Data Protection Regulation.

Where is personal data captured?

ARTISTKEY, UNIPESSOAL, LDA actively captures personal data through its websites.

What is the purpose of capturing personal data?

Personal data is captured from a marketing perspective, with the explicit consent of its owners, thus allowing ARTISTKEY, UNIPESSOAL, LDA to make its services, projects, and other useful information known to professionals by email, as well as to maintain contact with them over time and as long as it is in the interest of both parties.

Why is personal data captured?

All information collected by ARTISTKEY, UNIPESSOAL, LDA is for its exclusive use. ARTISTKEY, UNIPESSOAL, LDA commits not to sell, exchange, rent, or share with third parties without the user’s consent, except if required to do so by a court decision.

The collected information is internally organized in a database duly regularized with the National Commission for Data Protection (CNPD) and can be used to:

  • Improve our services and products;
  • Refine customer support service;
  • Send periodic information that may be of interest to users;
  • Enhance the content of our Websites; Regarding the newsletter, access to the website is not in any way conditioned to the subscription of the newsletter or to the capture of personal data. The subscription to the newsletter is conditioned to its confirmation through an email sent to the user, after making the request, as a way to confirm that the request was indeed made by you.

With each newsletter sent, metrics are collected that identify subscribers who opened (through an invisible pixel) and clicked on each link contained in the message they received.

How is personal data treated?

The data is collected directly by ARTISTKEY, UNIPESSOAL, LDA and processed for sending information by email as described above. The data is treated confidentially, being stored in a database with restricted access to employees who need it for the intended purposes.

How is personal data captured?

Personal data is captured through the websites and email addresses of ARTISTKEY, UNIPESSOAL, LDA. In the case of the website, this capture happens directly (through filling out forms where data is requested) and indirectly (through the registration of actions performed by site visitors that are essentially anonymous but in some cases may allow their identification). Indirect capture includes electronic communication protocols, cookies, embedded addresses, transparent pixels, other widgets, or geolocation data.

What level of IT security is applied to personal data?

We use physical, technological, and administrative security measures to protect the information. The data captured through the websites of ARTISTKEY, UNIPESSOAL, LDA are communicated over the Internet under the secure SSL protocol. This type of communication is not inviolable but currently corresponds to best market practices. Additionally, data is stored in databases managed by ARTISTKEY, UNIPESSOAL, LDA in an encrypted form and periodic data backups are performed to minimize the likelihood of information loss in case of storage system failure.

What happens if there is a breach of security systems?

If a breach of security systems resulting in unauthorized access by third parties to your personal data occurs, we will inform you by email.

How can I find out what personal data is being processed?

To find out what personal data we are processing, just send us an email request to [email protected].

How can I request the update or removal of my personal data?

For the update or removal of your personal data, just send us an email request to [email protected].

How can I request that my personal data no longer be processed?

To withdraw your consent for the processing of your data, just send us an email request to [email protected].

Under what circumstances can I not revoke my consent for data processing?

You can withdraw your consent at any time, however, this does not invalidate the lawfulness of the processing carried out up to that point. Additionally, the processing of your data may be necessary for the execution of a service provision contract or of another nature in force or in other situations where the legal obligations to which ARTISTKEY, UNIPESSOAL, LDA is subject prevent it.

What other data can be captured?

The websites of ARTISTKEY, UNIPESSOAL, LDA use cookies to ensure a better user experience and also third-party cookies, such as Google and Facebook, for traffic measurement and analysis. These cookies may store some information that allows identifying a site visitor. However, visitors can configure their Internet browser program not to accept cookies, if they wish. Additionally, web server logs may record visitor information such as the browser, operating system, device including brand, model, and version, visit origin (referrer), date/time of access, IP address, Internet service provider, and geographic access zone. This information is used for statistical purposes and to improve the site usage experience.

Are personal data considered sensitive being collected and processed?

ARTISTKEY, UNIPESSOAL, LDA does not actively promote the collection of any personal data that may be considered sensitive. However, it is possible that we are sent personal data of this nature by email, and these will be treated confidentially and only for the time necessary for the purpose for which they are intended.

Will my data be shared with third parties?

Data may be shared with third parties, namely with infrastructure providers (web hosting and email service/server) or other suppliers we have, related to services that may be contracted with us for the execution of contracted services. Besides this, data may be shared with third parties, in the case of some specific partnership that ARTISTKEY, UNIPESSOAL, LDA may establish with another market operator. In that case, all data holders will be duly informed, being given the possibility to oppose this sharing. Data may be shared with judicial, tax, and regulatory authorities to comply with legal impositions.

Is personal data of minors also being captured?

All data capturing performed does not target minors, as the type of content disclosed is essentially relevant to professionals. If you suspect that we have collected data from any minor under 18, please contact us via email at [email protected].

What happens to personal data transmitted in the context of applications for job opportunities at ARTISTKEY, UNIPESSOAL, LDA?

Those interested in certain opportunities or in making a spontaneous application may send information to ARTISTKEY, UNIPESSOAL, LDA by email for this purpose. In this case, ARTISTKEY, UNIPESSOAL, LDA commits to limiting access to the information shared by the candidate’s choice to the people who need it to analyze the application. ARTISTKEY, UNIPESSOAL, LDA also commits to deleting information of this nature within 2 years from the moment it was sent.

What happens to personal data transmitted in the context of contact requests or service proposals to ARTISTKEY, UNIPESSOAL, LDA?

Those interested in obtaining information about ARTISTKEY, UNIPESSOAL, LDA, about our services, or even service proposals, may share personal data through the site or email. These data will be used exclusively in the context of the processes for which they are intended.

What happens to personal data transmitted through the presence of ARTISTKEY, UNIPESSOAL, LDA on social networks?

The data will be used exclusively in the context of the processes for which they are intended, namely for providing clarifications and information relating to the inquiries directed to us.

What is the retention period for personal data?

Statistical data is kept in a way that does not allow the identification of its holder from the 2nd year onwards. Regarding the data of newsletter subscribers, since it involves a subscription associated with the periodic sending of information by email, the data is kept while the subscriber does not request their removal.

Can this privacy policy undergo changes?

Yes, depending on the evolution of legislation and technology, it is possible that the current privacy policy at ARTISTKEY, UNIPESSOAL, LDA may change. All changes will be reflected in this online document.

Do you have any doubts about this privacy policy?

For questions, please contact us via email.

The User can contact ARTISTKEY, UNIPESSOAL, LDA for all matters related to this Privacy Policy, using the contacts provided.

This privacy policy aims to respect the provisions of Regulation no. 2016/679 of the European Parliament and of the Council of 27 April 2016.

This information was updated on March 18, 2024.